AI systems that hit your bottom line first
Automate customer support, operations, and sales with AI—without replacing your existing tools
We focus on the services that deliver fastest ROI: customer service automation, operations & fulfillment, and revenue & sales. Then we expand to marketing, finance, and HR as your needs grow.
Core Services
Highest-ROI automation that hits your bottom line first
These three services deliver the fastest, most measurable ROI for small-to-mid businesses. We start here, then expand to additional capabilities as your needs grow.
Customer Service Automation
AI agents resolve tickets, trigger workflows, and summarize conversations with complete audit trails. Usually fastest visible ROI because it's very repetitive, easy to measure (AHT, FCR, CSAT), and most businesses already have a helpdesk you can plug into.
- Resolve 70%+ of inbound volume autonomously
- Cut handle times with smart routing
- Protect CSAT with human handoffs
Operations & Fulfillment
Connect logistics, inventory, and finance data to orchestrate every step from order to delivery. High ROI where you have lots of orders, shipments, or jobs, and many vendors/suppliers.
- Real-time exception handling
- Automated vendor + supplier coordination
- Live dashboards for executives
Revenue & Sales
Keep reps in conversation mode by automating research, proposals, outreach, and CRM hygiene. ROI is strong when there's a real sales team and CRM already in place, and pipeline/follow-ups are a pain.
- AI assists for discovery + follow-ups
- Proposal + quote automation
- Forecasting that reflects real activity
Additional Capabilities
Expand to these services as your business grows
Marketing, finance, and HR automation deliver strong value, especially as your organization scales. We add these capabilities when the timing is right.
Marketing & Growth
Personalize every touchpoint with AI-driven campaigns, content, and lifecycle orchestration.
- Channel orchestration from one brain
- Dynamic segmentation + creative
- Attribution insights in real time
Finance & Compliance
Close faster with automated reconciliations, anomaly detection, and documentation trails.
- Invoice + payment automation
- Spend monitoring and alerts
- Audit-ready reporting
People & HR
Onboard, support, and develop employees with AI assistants embedded inside your tools.
- New-hire checklists + provisioning
- Policy guidance with approvals
- Pulse insights for leadership
Measurable outcomes
Every engagement is tied to hard metrics
Lower operating expense
Reduce cost per interaction and cost per process by replacing repetitive work with autonomous agents.
Faster cycle times
Slash turnaround times for onboarding, fulfillment, and approvals with orchestrated automations.
Revenue lift
Improve conversion, attach rates, and renewals by keeping sales and marketing motions always-on.
Data visibility
Unify data across systems into a single control tower with compliance-grade logging and alerts.
Implementation
Proven approach for enterprise-ready AI
Led by integration engineers, solution architects, and AI operators who act as an extension of your team.
Phase 1
Blueprint
Deep-dive workshops with stakeholders to map use cases, systems, guardrails, and business objectives.
Phase 2
Build
We configure models, connect data sources, and design automations with custom UX and governance baked in.
Phase 3
Deploy
Phased rollouts with enablement, measurement, and human-in-the-loop controls so teams trust the system.
Phase 4
Optimize
Continuous tuning, new automations, and executive dashboards that make ROI visible to leadership.
Performance Metrics
Measurable results that drive growth
See how business performance improves as automation is adopted across service areas, from Customer Service through Full Enterprise Automation.
35%
INITIAL PERFORMANCE GAIN (CS AUTOMATION)
85%
PERFORMANCE AT SALES AUTOMATION STAGE
125%
FULL ENTERPRISE AUTOMATION PERFORMANCE
4x
FASTER IMPLEMENTATION THAN IN-HOUSE
112hrs
Average weekly hours handed to AI per team
44%
Average reduction in manual processing costs
180+
Businesses scaling with Integration.ai
How Automation Maturity Drives Performance
This chart visualizes how business performance improves as companies progress through automation maturity stages. The performance index combines productivity gains, cost savings, cycle time reduction, and revenue lift into a single metric that shows the compounding benefits of automation.
Automation Maturity Stages:
- ●Customer Service Automation: Initial AI agents handle support tickets and routing
- ●Operations & Fulfillment: Automated workflows for order processing and logistics
- ●Revenue & Sales: AI-powered lead routing, proposal generation, and CRM automation
- ●Marketing/Finance/HR: Additional capabilities add stable, marginal performance lift
- ●Full Enterprise Automation: Steady-state optimization across all workflows
Performance Index Components:
- ●Productivity: Hours saved, tasks automated, throughput increased
- ●Cost Savings: Reduced operational expenses, tool consolidation, labor optimization
- ●Cycle Time Reduction: Faster processing, shorter approval cycles, quicker delivery
- ●Revenue Lift: Improved conversion rates, better lead quality, increased upsells
Business Performance Through Automation Maturity
See how performance improves as automation is adopted across Customer Service, Operations, Sales, and additional capabilities. The green area shows results with AI automation (higher efficiency, lower cost, faster cycles, better revenue). The yellow area shows baseline manual operations (manual workflows, high cost, slow cycles, fragmented data).
Key Insights:
Performance improves quickly at early stages (Customer Service Automation)
Operations and Sales automation drive significant performance gains
Additional capabilities (Marketing/Finance/HR) add stable, marginal lift
Full enterprise automation reaches optimization plateau with steady performance
Manual-only growth lags significantly behind automated performance
Automation compounds benefits as more service areas are integrated
Let’s build together
We handle all things AI so you can handle the business
Share your goals and we’ll bring the architecture, automations, and operators to reach them faster.
